Julho de 2020 - Good Leadership Hinges on Organizational Intelligence

It takes a lot to get to the top of an organization: a high IQ, emotional intelligence, technical competence, and a variety of personal characteristics, such as fortitude and resilience. Even with those qualities, many leaders fail at the top job — often because they don’t know how to get the organization to do what they want.

What they lack — and what successful leaders embody, down to their marrow — is organizational intelligence, OQ.

How to Develop Your OQ

First, embrace bureaucracy rather than rail against it. Use the strengths of your organization to achieve your goals. Like a judo master, you must practice getting the maximum effect from your large organization with a minimum effort on your part: the judicious email, the sharp moment of theater. For the rest, let the organization keep doing what it does well.

Second, develop an organizational persona. Do people know what type of leader you are and what to expect when they interact with you? Everyone at GE knew what to expect from “Neutron” Jack Welch. Dong Mingzhu, China’s most successful businesswoman and the head of Gree Electric, has a persona that says, “Where Sister Dong walks, no grass grows” — meaning she is really, really tough.

Third, follow the small rules so that you can break the big ones. Vernon Hill was transformationally successful in leading Commerce Bank in the USA and then Metro Bank in the UK. But in both cases he was brought down partly by accusations of inappropriate dealings with insiders, such as getting his banks to buy services from his wife’s architectural firm. In 2019, soon after Metro Bank revealed an accounting error involving the misclassification of more than $1 billion in loans, Hill resigned. With the accounting error, Hill broke a big rule — but we suspect that had he followed the smaller rules around issues like showing favoritism to family members, he would have had a better chance of survival.

Executives may want to develop these OQ competencies on the way up the ladder — and they’ll certainly need them if they are to succeed at the most senior levels.

Adapted from :

Junho de 2020 - How to Network When There Are No Networking Events

Since the pandemic began, many conferences and other large gatherings have been canceled, but even in their absence, you can use them as a way to meet people. Take a look at the canceled conferences and identify participants who were supposed to attend or speak or who came in prior years. (If you don’t have the list, you can often email conference organizers and ask for it.)

Choose five to 10 people you’d like to connect with, and find something you have in common that might make them interested in meeting you. You can email them or send a message on LinkedIn saying something like, “We were both planning to attend [conference] this year. I had been hoping to meet you there, because I saw that we’re both involved in robotics research and I thought it might be interesting to chat. Since the event was canceled and we’re all grounded for the moment, I thought I’d reach out virtually instead. Let me know if you’d like to meet for a coffee over Zoom.”

Rethink geographic boundaries.

Before the world went remote, most professionals’ standard networking impulse was to focus on the people around them. Now as we’ve shifted to virtual cocktail gatherings, we’ve realized that we’re free to invite people from around the world with whom we wouldn’t have previously been able to connect

Invite senior leaders to your online working group meetings.

The current crisis has raised a host of new issues for business leaders to consider. This presents a unique opportunity for you to proactively convene an informal working group to discuss these issues. In some corporate cultures, you can simply invite a few people and have it grow from there.

After gathering a group of peers a few times and establishing that the conversations are valuable, you can, where appropriate in your corporate culture, reach out to senior leaders and invite them to join a session, as either a participant or a guest speaker.

Even though networking events have been canceled, there are many ways for you to build professional relationships. By employing these three strategies, you’ll emerge even stronger once in-person events start up again.

Adapted from:


Junho de 2020 - The Best Managers Balance Analytical and Emotional Intelligence

The Best Managers Balance Analytical and Emotional Intelligence

From Harvard Business Review

We have two major neural networks functioning in our brains: the analytic network (AN) and the empathic network (EN).

The AN helps us make sense of things and events. We use it when we are solving problems and making decisions. It helps us engage in abstract or analytic thinking, like financial analysis and data analytics. The EN enables us to scan the environment and be open to new ideas and other people. What’s really interesting is that these two networks suppress each other. When one is activated, the other is deactivated.

How to Achieve the Right Balance

1. Be aware of your own predilection. What is your “go-to” neural network?
How am I processing things at this moment? Am I thinking about concrete facts, details, or solutions? Or, am I reflecting more openly and creatively about possibilities? Am I thinking about what is objectively right or wrong?

2. Exercise the neural network that isn’t your go-to. 

To exercise your empathic network:

Complete at least one 15-minute conversation each day in which your sole purpose is to understand the other person, not to solve their problem or give advice.

Attempt to listen beyond what you hear (i.e. body language, tone of voice, emotional cues, etc.).

To exercise your analytic network:

Schedule specific windows of time within which to complete certain tasks. Hold yourself to those committed windows.

Compile a list of household expenses incurred each month such as utilities. Record your actual expenses paid over the last 12 months. What are the trends you see in the numbers? What was the highest or lowest amount paid and in which month? How do the expenses compare to what you anticipated?

3. Practice balancing both.

When making (or communicating) a decision that impacts others, think about potential personal implications of the decision. Spend time attending to these relational aspects in addition to the technical ones.

The analytic and empathic networks are waging a constant battle in your brain. The key to maximizing your effectiveness as a leader and having more productive relationships is learning to be more aware of which network is activated at any given time and being able to seamlessly toggle back and forth between the two as necessary.

Adapted from:


Junho de 2020 - 3 Myths ...

3 Myths That Stop People from Asking for Help at Work

People dread asking for help from colleagues and strangers in the best of times. They worry about looking bad, being rejected, imposing on others juggling family and work responsibilities or taking up valuable resources.

But comfortably and confidently asking for help requires refuting a number of misperceptions that have been uncovered in research – myths that are likely to be heightened as a result of the ongoing crisis.

Myth 1: Asking for Help Makes You Look Bad

We often worry that asking for help at work is a sign of incompetence or weakness. However, the research finds such worries to be largely unfounded. Not only is it a myth that asking for help makes you look bad, in some cases it can even paint you in a more positive light.

Myth 2: If I Do Ask for Help, I’ll Be Rejected

Another reason we may refrain from asking for help is the fear of hearing “no. Again, the research shows that people regularly surprise us, both with how willing they are to help, and how much effort they are willing to put into helping us. It means that not only are people more likely to say “yes” than we think, but when they do agree, and counter to expectations, they tend to go above and beyond.

Myth 3: Even if Someone Agrees to Help, They Won’t Enjoy Doing So 

When we think of asking someone for help, we tend to focus on the costs we are imposing on them. We forget the good feelings that come from doing someone a favor, it can even help lift someone out of a negative emotional state. This means that having the opportunity to help someone else right now may have a mood-lifting effect.

This is a time when we should feel more, not less, comfortable asking for and accepting help. There’s plenty of evidence that others are less likely to judge us and more likely to help us (and enjoy doing so) than we think.

Adapted From Harvard Business Review

Junho de 2020 - 5 Ways to Demonstrate Your Value - Remotely

5 Ways to Demonstrate Your Value — Remotely

We know that with remote working arrangements, you don’t have the visibility with your colleagues and managers that you normally would, and you may wonder if they remember your presence — and more importantly, your importance to the organization.

I can’t guarantee that your position is secure, but the following suggestions are five concrete steps that you can focus on right here, right now.

Do Your Work

Especially in times where businesses and organizations are having to make hard decisions about who to keep, doing your work — and doing your work well — is essential.

Tell Others

You don’t need to give yourself a shout out at every single meeting, but if you have accomplished something significant, share it.

Help Your Boss

Although you don’t want to overload yourself with extra work to the extent that you burn out or can’t keep your commitments, look for ways to make your boss’s life easier.

Play Nicely

During this time, you not only want to be seen as a valuable individual contributor, but also as someone who elevates the entire team. Try to work out differences with your colleagues on your own, without getting your manager involved.

Spread Positivity

Be different. When you’re chatting before the start of a meeting or sending an email, mention something — anything — other than the coronavirus. Whatever you focus on expands, so expand good in the lives of your coworkers.

As a bonus, if you can be humorous, do so. While doing good work and being a positive presence doesn’t guarantee your position, it does increase your odds because you’re demonstrating your value to the organization and the people around you.

Adapted from :

Certificações Internacionais de Cambridge

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O mais novo teste de Cambridge English Assessment. Avalia as habilidades linguísticas usando padrões internacionais, com resultados mapeados de acordo com a Escala da Cambridge English e o CEFR.

O Linguaskill é uma prova adaptativa de inglês geral, tem múltiplos níveis, o que possibilita avaliar candidatos de todos os níveis de capacidade. Atualmente estamos aplicando a versão Reading & Listening. O agendamento é rápido, é possível agendar a prova de um dia para o outro, e o certificado é disponibilizado assim que o candidato termina a prova.

Aplicamos o LINGUASKILL em todo território nacional.

EXAME | Universidade de salamanca


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O SIELE toma como referência os níveis estabelecidos pelo
Quadro Comum Europeu de Referência para Línguas.



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