Abril de 2020 - Which countries were ...

Which Countries Were (And Weren’t) Ready for Remote Work?

As the world races to contain the spread of Covid-19, socially distant modes of working have become the norm.

While only part of any economy’s work can be done remotely, the success of moving large swaths of work into “socially distant mode” depends on multiple digital services: telecommunications platforms and apps; e-commerce and digital media. On top of that, countries need digital payment options capable of handling the surges in transactions.

All of these, in turn, are dependent on internet infrastructure and how able it is to keep up with the spikes in digital traffic, especially with the simultaneous use of high-bandwidth applications.

At Tufts University’s Fletcher School, in a research project we examined this question by evaluating 42 countries that are significant in the global economy.

Robustness of key platforms — technology-mediated remote work, e-commerce, digital media and the country’s digital foundations — key to business continuity

Proliferation and resilience of digital payments options to facilitate transactions

Resilience of the internet infrastructure to traffic surges.

The research concluded that some countries that are well poised for business continuity, with robust digital platforms and digital payment infrastructure, like the U.S.A., are not ready enough, they have problems with the internet infrastructure once most populous cities experienced some form of network degradation.

The E.U. is not ready: Much of Europe suffers from middling robustness of the platforms and vulnerable internet infrastructure.

China is not as robust or resilient as it seems to be but it became a hotspot for the use of a cluster of digital technologies.

Emerging market countries are the most vulnerable, but many have taken positions at odds with their internet resilience. Mexico and Brazil are more internet resilient than Indonesia or India.

For many countries, this crisis casts a spotlight on the gaps overall and unevenness of digital access. And as the pandemic has underscored how interconnected the world has become, it should also underscore that we should try to learn from each other as we rebuild in its aftermath.

Adapted from: https://hbr.org/2020/04/which-countries-were-and-werent-ready-for-remote-work?ab=hero-subleft-3